Frequently Asked Questions

No. K2LMS is built for non-technical users. If you can send an email and use Google Docs, you have all the skills needed.

Most users are live within 10–30 minutes. Our guided setup wizard walks you through every step.

Yes. K2LMS has a free plan with no time limit. Upgrade when you need more learners, features, or custom branding.

No. You can start completely free without a card. Paid plans are billed monthly or annually.

Yes. Cancel anytime. No questions asked. You keep access until the end of your billing period.

You're charged for learners who actually log in that month — not for all enrolled users. If you have 200 enrolled but only 50 active, you pay for 50.

Yes. 30-day money-back on all paid plans. Full refund, no questions asked.

No. We honour your locked-in price for the life of your subscription. We will never raise your price mid-contract.

Yes. K2LMS supports SCORM and xAPI imports. Our team helps you migrate for free on paid plans.

Yes. Native iOS and Android apps for learners. Offline access included.

Yes. Built-in Stripe and PayPal. Sell courses, subscriptions, or bundles — no transaction fees on paid plans.

Yes. K2Craft AI Builder generates complete courses — slides, quizzes, and summaries — from a topic or document in minutes.

Yes. Fully GDPR compliant. Data stored on EU-encrypted servers. DPA available for Enterprise.

ISO/IEC 27001, ISO 9001, SOC 2 Type II, and GDPR compliant.

Yes. SAML SSO is available on Professional and Enterprise plans.